Client isn’t providing feedback just insult

[emmaboghossian]

Help please
I finished a fixed priced project for a client and instead o let providing feedback and normal professional comments he keeps sending me aggressive abusive messages full of insult! I’ve tried to reason with him but he basically doesn’t want to provide comments or pay! I’m so upset how are we as freelancers supported by upwork? I pay the monthly fee, I did the work but I have no way to fix this, why then pay for upwork monthly fee and 20% if we have no rights? What can I do now?

[prestonhunter]

https://support.upwork.com/hc/en-us/articles/211068528-Dispute-Non-Release-of-a-Milestone-Payment

[prestonhunter]

re: "why then pay for upwork monthly fee?

You don't need to pay a monthly fee.

I don't.

[emmaboghossian]

Thanks I’ll stop paying

[tlsanders]

Did you submit the milestone for approval? 

If yes, did he: 

-Make a revision request through the system

-Close the contract and request a refund, or

-Initiate a dispute? 

If no, just wait. The milestone will auto-approve in 14 days if he does nothing. Attempting to engage him is likely to be counterproductive. 

It's kind of an irrelevant side note, but I have no idea why you're paying the monthly fee. I never have. Maybe you find that a better way to get connects than buying them as you need them? 

[emmaboghossian]

Thanks Tiffany
I’ve submitted the work t he just send me 3-4 messages with terrible insults telling me how he hate any work I asked for feedback 3 times and got 3 nasty messages back does that mean feedback by upwork system? I don’t know!
I pay $14 a month as I assumed it’ll help boost my profile but now I’m thinking it’s just useless

[tlsanders]

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Emma B wrote:
Thanks Tiffany
I’ve submitted the work t he just send me 3-4 messages with terrible insults telling me how he hate any work I asked for feedback 3 times and got 3 nasty messages back does that mean feedback by upwork system? I don’t know!
I pay $14 a month as I assumed it’ll help boost my profile but now I’m thinking it’s just useless

---

Just stop talking to him. If he lets the time expire without making some sort of official request (listed in my previous post), you'll get paid. Hopefully, he won't bother to come back and rate you if he's unhappy.

[emmaboghossian]

Thank you

[martina_plaschka]

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Emma B wrote:
Thanks Tiffany
I’ve submitted the work t he just send me 3-4 messages with terrible insults telling me how he hate any work I asked for feedback 3 times and got 3 nasty messages back does that mean feedback by upwork system? I don’t know!
I pay $14 a month as I assumed it’ll help boost my profile but now I’m thinking it’s just useless

---

The paid membership does nothing to boost your profile. This is a myth. I wonder where it came from, as many people seem to believe it. 

[emmaboghossian]

Thanks good to know

[lysis10]

Maybe the feedback is the insults. Like killing two birds with one stone.