Just had a horrible experience with a client who basically took two versions of my work, requested refund while still even admitting taking my work and after all of that tanking my success score.
We really need some freelancer protection here (obviouskly with proof).
I take it very personal when someone is not happy with my work and even gladly work off the lock additional hours until it's perfect, but this was just beyind disrespectful and it hugely lowered my chances in earning.
I don't even know how to proceed from here, since I do concentrate on long term clients, so I don't have a lot of ratings, so each of them are important to me. And the ones I got in the past were beyond satisfies.
