shekhar49
Member

Connects Refund

Hi,

 

I noticed that a lot of jobs I applied and now they are closed but still I didn't get my connects back. Is this normal in my case ?

 

Regards,

1 REPLY 1
yitwail
Member

Shekar, here’s why:

If a project is canceled by the client without making a hire, the Connects used on that proposal will be returned to you for reuse. This does not apply to expired job posts.

Source: https://support.upwork.com/hc/en-us/articles/211062898-Use-Connects

So the jobs probably expired, after 30 days.

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