Kristine S wrote:No, Maria, it is not about learning, but what is a fair business and what is not. Probably, and just probably, the management of Upwork has to analyze why their stocks are going down and down... What if another reason for this is the way how this business is practised. There are too many unsatisfied parties with Upwork. Too many. And it will definitely sooner or later will influencer even more negatively the business.
And then there is a human factor that seems not to be working in this forum. We SHOULD be helpful, we SHOULD be understanding, we SHOULD be compassionate towards those who find it unfair, who seek for help, who think that the system should be changed. We SHOULD listen to them and not offend them for what they feel and how they perceive it!
Others have answered you, I do it also because you have addressed to me.
You say that human factor is missing?
Precisely that is what there is, and a lot. And precisely the "sarcasm" of Petra is precisely that.
As Rene says, I do not know how all these people who are here trying to help have not "exploited" more often.
So many people who arrive crying (no asking) because they have NOT read the help, they have NOT bothered to look in the forum, NOTHING
OF NOTHING! and then they get offended when what is answered does not coincide with what they expect or is answered with "sarcasm" or "boredom".
And by the way, do you have any fixation with Petra? There are some more of the "inhuman" around here 
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Hi Roberto,
I think you'll have to wait to do your statistics again when ALL of us have switched to paid connections.
There are many who still have free connections and, I suppose they will be making their last attempts to "catch" something before they start paying.
Regarding what you say about clients who have not reviewed the job post many days ago, it is annoying, but I have learned not to look at the works once I have submitted the proposal. I forget so much that, when a client contacted me more than a month after I submitted a proposal, I had to quickly review the work because I did not remember anything about it 
So, you better relax on this, and let's take some time for this new implementation to stabilize. Afterwards we will discuss what is happening (about two months?), Which we will surely have to discuss 
Keep doing it so well!
Maria T wrote:Hi Roberto,
I think you'll have to wait to do your statistics again when ALL of us have switched to paid connections.
There are many who still have free connections and, I suppose they will be making their last attempts to "catch" something before they start paying.
Regarding what you say about clients who have not reviewed the job post many days ago, it is annoying, but I have learned not to look at the works once I have submitted the proposal. I forget so much that, when a client contacted me more than a month after I submitted a proposal, I had to quickly review the work because I did not remember anything about it
So, you better relax on this, and let's take some time for this new implementation to stabilize. Afterwards we will discuss what is happening (about two months?), Which we will surely have to discuss
Keep doing it so well!
It's still diffcult for me to navigate this forum, it's incredibly confusional, so I do apologize in advance if you were not answering to me.
That's exactly what I did until yesterday, it all started with one of my submitted proposal sent 1 year ago. I contacted the support and they promptly answered that the job was cancelled and it expired, but the statistics 0,0,0 (it's what I like to call them) startled me. Basically I sent a proposal more than 1 year ago, the client didn't bother to answer anybody and my connects were not refunded, since they don't refund anything if the job expires. But why is it? It's not our fault (50+ proposals) if the client didn't bother to look at the proposal.
Heaven H wrote:
Roberto S wrote:
Basically I sent a proposal more than 1 year ago, the client didn't bother to answer anybody and my connects were not refunded, since they don't refund anything if the job expires. But why is it?Probably because Upwork wants fewer proposals sent (fewer returned connects leads to fewer proposals sent).
It was of a rhetorical question 
Still, from what I see analyzing my proposals, is that it doesn't really matter what I write in it or even if I offer to work for free. What it really matters is if the client has the initial intention of hiring somebody through proposals or through invites (or not hire at all).
And this is something freelancers could see only after 1-2 weeks after the job offer has been made.
There are many things Upwork should be more clear about. I know that the client is always right but since we pay Upwork we are their clients too.
I'm in no position to suggest any ideas and I'm really not good at it, but how about a "Proposals read by the client: X" like a "read" message that any instant messaging platforms has out there. If I see that there are more than 50 prosals on a job and the client read only 2 in 1 day that's gonna help a lot in deciding if I should send a proposal or not.
