Feb 5, 2023 08:34:38 PM Edited Feb 20, 2023 01:27:40 PM by Andrea G
Hi everyone,
I'm curious if anyone could let me know why some tasks required only 1 connect, but many tasks required 6 connects.
Thank you,
Apinia
Solved! Go to Solution.
Feb 20, 2023 02:04:01 PM Edited May 3, 2024 01:18:21 PM by Andrea G
Hi all,
As a freelancer or agency, you'll use Connects to Submit Proposals and let clients know you're interested in their project. You receive ten free Connects every month at the beginning of your billing cycle and bonuses for some interviews you win. We will send you a notification in Upwork (notification bell) and an email when you earn free Connects. For more information on how this works, check out our guide here.
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
Thank you!
Sep 21, 2023 11:02:15 PM by Kushal P
Very difficult to get jobs on upwork.now we need more connect to send proposal on upwork.As a social media marketing manager I am struggle to get job on upwork.
Sep 20, 2023 08:22:17 AM by Nikola S
Hi Dure,
Thank you for reaching out to us. To purchase additional Connects please follow the steps below.
Once you’ve selected the bundle you wish to purchase, click Add Connects and your account will automatically be charged. You can find more information in this help article.
Let us know if you have further questions.
Nov 12, 2023 12:48:35 PM by Mahmudur R
Hi,
I need your assistance regarding a connect refund issue.
I applied for a job on November 1, 2023, and Upwork refunded my boosted connects on November 8, 2023, due to a boost outbid, as per my connects history.
However, the refunded connects do not affect or add to the total amount of connects in my history
Nov 12, 2023 01:16:30 PM by Luiggi R
Hi Mahmudur,
I can see that your balance accurately reflects the number of Connects that were refunded. Before the refund, your Connects balance was 8, and it increased to 58 after the refund.
Jan 16, 2024 11:36:41 PM Edited Jan 16, 2024 11:37:30 PM by Oluwatoyin A
Hi, I got notified of my January connects, which I haven't used yet, and now can't access it. I wanted to apply for a project earlier and it said I'm out of connect. What's happening?
Jan 17, 2024 03:59:23 AM by Annie Jane B
Hi Oluwatoyin,
I checked your account and can see that the Connects were credited to your account on the 3rd of January. However, you have the Availability Badge activated so it was consuming your Connects balance.
Please keep in mind that the Availability Badge is best used when you have ongoing projects. The purpose of this badge is to let clients know that you're available to work. When freelancers who have ongoing projects have this badge, the clients will know that they can still take on another project and not skip their profile with the assumption that they don't have the bandwidth to take on new projects.
Since you do not have any ongoing projects, your availability is already given so the Availability Badge may not be beneficial for you. It is best if you use them to submit proposals moving forward.
Mar 23, 2024 06:55:19 PM by Ahmed A
Dear Upwork Support Team,
I created a new account and have not received my 50 free connects yet
Please check my accountIt has been more than 48 hours and I have not received a connects.
And I don't have a payment method to add.
Apr 6, 2024 03:26:02 AM by Arbaz A
As a beginner on Upwork, I was given 50 connects. While exploring my profile and other tabs, I noticed an offer from Upwork to acquire an additional 50 connects by linking a "payment method" or similar. However, at that time, I didn't have any payment method to add. Now that I do, I want to link it, but I'm unable to find that offer. I would greatly appreciate it if someone could assist me with this.
Mar 2, 2023 08:23:58 AM by Mark K
Hi All.
Please help.
What exactly does "send of N connects" mean?
Please advise.
I see this every time I send a proposal.
Does a "connect" cost me anything upfront? When the proposal is paid? Other?
Thanks.
-- Mark Kamoski
Mar 2, 2023 08:30:31 AM by William T C
Mark,
When you submit to a job post, there are Connections needed which cost $.15 each. Most job posts have a minimum number of connections that tend to range from 2 to 6. Have a great day!
May 15, 2023 09:57:46 AM by Faraz A
Hello William:
Its a limitation in this plateform, only 10 connects for every month which can only used to appy 2 or 3 jobs. If a person did not get his/her first job then its make disturbance. Can you tell any other way like academic, community etc to earn connects ?
Regards
Mar 2, 2023 08:31:15 AM by Jonathan L
Mark, I advise that you go through the Upwork Academy courses. Connects are tokens that are required for submitting a proposal (unless you were invited by the Client to submit the proposal) and for Boosting your proposal into one of the three advertised slots at the top of the Client's proposal feed. Connects cost $0.15 each, at time of writing. You get 10 free Connects per month. If you purchase the Freelancer Plus membership, $10.50 of that goes to 70 additional Connects.
Mar 3, 2023 05:59:33 AM by Alina M
Hi! Can you please tell me if the connects are returned if the work was deleted from the upwork?
Mar 3, 2023 06:08:27 AM by Nirmal S
Yes, you can get your connects back if a job is canceled by the client or removed by Upwork for a violation of Terms of Service. However, if you withdraw your proposal or the client hires someone else, you won’t get your connects back.
Aug 23, 2023 07:05:02 AM by SAIMA K
Hello!
Yes, on Upwork, if you submit a proposal (using Connects) for a job and that job is later removed or deleted by the client or by Upwork itself, the Connects you used to apply for that job are typically returned to your account. This helps ensure that your Connects are not wasted on jobs that are no longer available or relevant.
If you have any more questions or need further assistance, feel free to ask!
Mar 10, 2023 02:06:38 AM by Pradeep H
Hi Sharafiya,
Thank you for your message. You get 10 free Connects every month at the start of your billing cycle.
Thank you,
Pradeep
Aug 3, 2023 06:54:17 AM by Luiggi R
Hi Khokon,
Thanks for your question. As part of your Freelancer Basic membership, you receive 10 free Connects monthly. Each time your membership billing cycle renews, the Connects are automatically credited. You can see this by going to your Connects History.
Mar 16, 2023 07:53:32 AM by Louis Q
I recently applied to a new job posting and mistakenly deleted the proposal I sent will I recieve the connects I used to apply?
Mar 18, 2023 12:59:22 PM by Judith O
Hello,
Am new to Upwork. Apart from buying connects, what other ways can one utilize to get more connects?
Mar 18, 2023 03:04:57 PM by Luiggi R
Hi Judith,
Apart from buying Connects, you get 10 free Connects every month from your Freelancer Basic subscription. In addition, you'll receive 30 free Connects if you earn a Rising Talent badge as well as a one-time Connects bonus if you complete an Upwork Skill Certification. Feel free to check this help article to learn more.
Mar 19, 2023 08:19:13 AM by SAFIN A
Mar 19, 2023 10:25:50 AM by Luiggi R
Hello Safin,
Could you please click on my name above this post and send me a private message with more information about the account you need assistance with?
Mar 19, 2023 11:44:13 AM by Millicent A
Mar 19, 2023 03:16:42 AM by Bahubali A
Hi
Can you explain how connect works if we withdraw proposal after some days.
Are you again adding those connect count to main balance or how it works.
Mar 19, 2023 04:32:27 AM by Sophie A
Connects are not returned when you withdraw a proposal. Here is the help articles on how Connects work.
Understanding and Using Connects – Upwork Customer Service & Support | Upwork Help
Here is another link to better learn how things work. Look at the top article and all the links.
Solved: To all freelancers looking for help - Upwork Community
Mar 19, 2023 03:25:25 PM by Sanjay G
Why not returned back connects ?
If client is not viewing proposals after many weeks passed and no one is hired so I would call all these clients as fake posting jobs and no intentions to hire anyone. Upwork should be penalizing clients not freelancers.
Mar 22, 2023 04:34:06 AM by Nisha B
Hi I am exclusive member to an agency on upwork and want to add connects through the credit balance on account.
Can I do that or have to add connects only through debit or credit card
Mar 22, 2023 10:02:56 AM by Annie Jane B
Hi Nisha,
Thank you for reaching out to us. Yes, you can definitely use the balance on your account as your billing method to buy Connects.
Mar 24, 2023 12:06:07 AM by Nisha B
Hi Annie,
Thank yo for your response, But I am not able to do so, can you please guide me through?
Mar 17, 2023 01:24:55 PM by Nazim U
Hello Sir,
I am fresh freelancer at upwork and yet get any job despite bidding on 7 project. I want to expand myself by bidding on more. But more connects are required which on 14 $. please issue me these connects being new user of this market place.
Mar 22, 2023 04:55:08 AM by Shehan F
Hi Nazim, you can purchace additonal connects by following this method -
Go to Settings >> Select Memberships & Connects >> Click Add More Connects
Each connect will cost you $0.15.
Optionally you can sign up for the Freelancer Plus plan ( https://community.upwork.com/t5/Freelancer-Plus/tkb-p/FreelancerPlus ) which gives you 80 connects a month plus alot of perks. If you sign up by March 31st you will get 6 new perks. This costs $14.99 per month.
Mar 23, 2023 12:09:06 AM by Trinity A
I've been a freelancer on UpWork for over 5 years now. I've acquired over 100 connects, I think the last time I checked it was at 120. Now it says I have 6 connects, this is impossible. I haven't used them but they aren't showing up on my account. Why did this happen & where did they go? S.O.S.
Sincerely,
A talented writer who used to love UpWork
Trinity
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