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» Forums » Freelancers » Connects
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Rahela's avatar
Rahela B Community Member
‎12-01-2021 12:54 AM

Dec 1, 2021 12:54:33 AM  by  Rahela B

Connects

I haven't recieved my monthly connects. I was supposed to get on Dec. 1. Please help. Thank you!

0 Upvotes
ACCEPTED SOLUTION
Avery's avatar
Avery O Community Manager
‎12-01-2021 01:56 AM

Dec 1, 2021 01:56:21 AM  by  Avery O

Hi Rahela, 


I would like to clarify that your subscription ends on the 1st of the month, and starts on the 2nd of every month. This means that your monthly Connects will be credited on 2-December, UTC. You can check your Membership & Connects to see your billing cycle. 

If you have other questions, please let us know and our team will help you out!


~ Avery

View solution in original post

2 REPLIES 2
Avery's avatar
Avery O Community Manager
‎12-01-2021 01:56 AM

Dec 1, 2021 01:56:21 AM  by  Avery O

Hi Rahela, 


I would like to clarify that your subscription ends on the 1st of the month, and starts on the 2nd of every month. This means that your monthly Connects will be credited on 2-December, UTC. You can check your Membership & Connects to see your billing cycle. 

If you have other questions, please let us know and our team will help you out!


~ Avery
Rahela's avatar
Rahela B Community Member
‎12-01-2021 02:01 AM

Dec 1, 2021 02:01:04 AM  by  Rahela B

Okay, thank you!

0 Upvotes
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