Oct 28, 2020 08:32:53 PM by Durga Prasad D
Oct 28, 2020 10:25:33 PM by Joanne Marie P
Hi Durga Prasad,
I checked, and it looks like the transaction was not successful. You can check your Connects History to confirm. I can see that you have already added another payment method on file. You can try to purchase Connects again using it. If you need further assistance please let us know.