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msdimarco
Community Member

Contract Error

Hi! When I try to see a client's contract I keep getting this message:

We can't complete your request now

Please try again later.
To report this problem, click here.

For availability updates, visit our site status page.

Error 500 (A)
Trace ID: 7461c98abc5e08e9-SEA


I hope someone can help me, 

Thanks!

ACCEPTED SOLUTION

Hi Maria,

 

Thank you for following up and clarifying. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

~ Nikola
Upwork

View solution in original post

3 REPLIES 3
812dd08c
Moderator
Moderator

Hi Maria,

 

I have checked your account and I can't seem to replicate the issue. Can you please try clearing your cache and cookies or use a different browser? Let us know if the issue persists and we'll look further into that for you.

 

~ Arjay
Upwork

Nope, still not working. And now it's not even in my contracts so I'm trying to access it from the chat

Hi Maria,

 

Thank you for following up and clarifying. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

~ Nikola
Upwork
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