Delay in Direct to Local Bank Withdrawal

[#1]

Hello!

I requested a Local Bank Withdrawal on 17th December 2021. A few minutes later I received an email from Upwork stating that the payment has been processed. The expected date of delivery mentioned in the email was "20-Dec-2021 - 22-Dec-2021". However, 8 business days later, the withdrawal amount has not reflected in my local bank account.

I double-checked the Bank Holidays in the US and in my country. It has been 8 business days.

Do I need to create a support ticket to get an update regarding this?

Thank you.

[#2]

Hi Siray,

I would like to confirm that today is your 6th business day. Please keep in mind that weekends and holidays are not counted as business days. Thank you.

[#3]

Hi Goran,

Thanks for the confirmation. 

I was referring to this article for the list of Bank Holidays in the US. It mentions only 1 day holiday in December (on December 25th, which is on a weekend).