I'm having problems with my payment. My transaction records show that my first payment was due July 17. But I only received them today, July 22.
Is it really like that? I thought the date on the transaction period is the date when my pay becomes available for withdrawal.
Please advice. Thank you.
Thank you for your reply.
As per transaction record, the payment was supposed to be available last July 17. But my balance for withdrawal was $0.00 last July 17. It's only today, July 22, that the billed amount for July 17 appeared as withrawable amount.
Hope this clarifies the matter.
Thank you for following up, Jacqui Lou.
Unfortunately, we aren't able to replicate that the amount only became available today as according to Upwork processes and our records it was processed according to the weekly billing cycle. That said, if you notice in the future the amount isn't available despite the date in the transaction history saying otherwise, please let us know.