Direct to local bank withdrawal not received

[xentro12]

Dear support team at Upwork,

On the 13th of July, I have withdrawn money from my balance on Upwork and transferred it directly to my local bank account. I have received an e-mail, as usual, telling me that my payment was processed and I'll receive the money shortly. It has been over 5 business days and I still havent received the transfer. This doesn't usually happen. Could you please investigate the problem?

Thank you for the time.

Muhammad

[g_vasilevski]

Hi Muhammad,

If you have not received the funds after 8 business days let me know, and our team will initiate a trace on your transaction. Thank you!