Apr 24, 2020 07:54:50 PM by Tulia G
Hello, Up Work community,
Without going into details I would appreciate some insights about the following situation:
If there is a Dispute and I, as Freelancer don't pay the Arbitration Fee, the Client "wins" the Dispute (because I don't pay, right?) then,
1. There are no funds in the Fixed-Price Escrow... So according to the Terms of Service, the Dispute is made over Funds HELD in Escrow and when there are no funds to Release, the Dispute will be closed... my guess is that I wouldn't be asked to do a refund anymore?
2. If this happens, and we go to Arbitration and I don't pay it, how it may affect my profile or Top-Rated status?
Many thanks,
Apr 24, 2020 09:56:09 PM Edited Apr 24, 2020 10:18:47 PM by Petra R
Tulia G wrote:my guess is that I wouldn't be asked to do a refund anymore?
You would be forced to go to arbitration if the client is demanding arbitration and disputing the whole contract.
Tulia G wrote:
2. If this happens, and we go to Arbitration and I don't pay it, how it may affect my profile or Top-Rated status?
Your account would be suspended. If you then go ahead and are unsuspended, your top rated status would be gone for 3 months. If you don't go ahead, you stay suspended.
See 6.4 in the Terms