Feb 28, 2021 01:28:52 PM Edited Feb 28, 2021 03:10:16 PM by Luiggi R
Hello
please, say Me
I had a fixed price job divided into 2 steps
I passed stage 1 and got money
I also went through stage 2 and submitted the work, but the customer does not respond
What to do in this case?
Feb 28, 2021 04:29:55 PM by Mary W
If you used the "submit work" button and if the second milestone was funded, the client has 14 days to approve or request changes. If they do nothing, you will automatically be paid.
Feb 28, 2021 06:01:10 PM by Avery O
Hi Irin,
To add to Mary's response, you may want to check out these helpful articles I have linked below to help you get paid on fixed-price contracts, help you stay protected through our fixed-price protection program, and learn how your earnings are processed, and more information about withdrawing your earnings:
I hope this helps!
Mar 1, 2021 05:06:42 AM by Mikko R
Mar 1, 2021 05:21:12 AM by Petra R
Irin D wrote:I had a fixed price job divided into 2 steps
I passed stage 1 and got money
I also went through stage 2 and submitted the work, but the customer does not respond
What to do in this case?
Was stage 2 funded as a milestone and did you submit through the "Submit for payment" function on the milestone?
In that case, as the others said, you get paid 14 days after you clicked on "Submit for payment" if the client does not reappear.
If the second milestone was NOT funded, you won't get paid unless the client comes back and pays you.