Error While Upgrading Membership

[mr_faraz]

Hello ,
I want to convert my membership from BASIC to PLUS but i am getting an error
"We are in process of subscription renewals and upgrades are not possible during that period. Please come back later."

and i also tried to contact the support , but there is no way to open a ticket .
Only the BOT support is available .

[759e32fa]

Hi Faraz,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.