Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Financial account has been suspended

chrisbelter
Active Member
Christian B Member Since: May 3, 2019
1 of 4

Hi,

 

I want to withdraw funds and I get the message that "Financial account has been suspended".

 

I try to add my local banking information, but Upwork requires me to submit my telephone number in US format (look attachment). Even if I try to add a number in this format, I can't get past this step!

 

Thank you for your help!

 

Christian

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 4

Hi Chrstian,

 

Regarding your account, our team will reach out to you via ticket and will assist you further.

Regarding the phone number, please add it in this format: (country code) phone number. There's no need to add any signs in front of the country code and don't forget to add space after the brackets. Thank you.

~ Goran
Upwork
valmiki13
Active Member
Valmiki Kumar S Member Since: Jul 29, 2018
3 of 4

Hello can you help me why my account has been suspended

 

**Edited for community guidelines**

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 4

Hi Valmiki Kumar,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your account status. 

 

Thank you for reaching out to us. 

~ Bojan
Upwork
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS