Oct 29, 2023 12:26:12 AM by MD. NURULLAH S
Hello Everyone,
I upgraded to Freelancer Plus on 25 October 2023. on 27 Oct 2023, my account got suspended for identity verification.
and after submitting the ID verification data on the 28th Oct I got my Account Unsuspend back on the 29th Oct.
The great news is I got my blue tik of ID-verified.
But the bad news is my subscription was downgraded to basic. where I have already paid the amount. I just enjoyed it for only 2 days while I paid for one month.
can anyone tell me what should i do?
1. Do I have to purchase it again?
2. or they will refund me?
Solved! Go to Solution.
Oct 29, 2023 05:36:35 AM by Annie Jane B
Hi MD. NURULLAH,
Thank you for reaching out. I checked your account and can confirm that you're still actively subscribed to Freelancer Plus. You can check your membership information here.
Oct 29, 2023 05:36:35 AM by Annie Jane B
Hi MD. NURULLAH,
Thank you for reaching out. I checked your account and can confirm that you're still actively subscribed to Freelancer Plus. You can check your membership information here.
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