Mar 26, 2020 06:34:09 AM by Devon Gray H
Hi everyone and hope you're all well! I have reviewed all the messages I can find in other threads regarding others having trouble uploading audio files and there doesn't seem to be a clear cut answer from anyone. The upload link seems to be limited to video....
When I asked this question before, someone suggested I use Soundcloud and in proposals include the link but I'm not sure this is the best way...
Anyone that can help with step x step instructions?
Mar 29, 2020 11:19:28 PM by Goran V
Hi Devon,
Could you please clarify if you`re referring to adding an audio file on your profile or in the proposal?
Regarding the suggestion, you can share it via Soundcloud or attach it directly to the proposal as MP3 or another type of audio file.
To learn more about our supported files, check out this Help Article. Thank you.
Mar 30, 2020 07:39:13 AM by Devon Gray H
Mar 30, 2020 07:58:05 AM by Valeria K
Hi Devon Gray,
Do you get any specific error when trying to upload an audio file? I just tested it with a couple of files and didn't have any issues. Just make sure the file is under the size of 25MB.
Mar 30, 2020 08:09:13 AM by Devon Gray H
Mar 30, 2020 08:30:34 AM by Valeria K
I see what you mean, Devon Gray. Yes, while you can't play it after uploading, it will be sent to the client just like any other file attachment and they'll be able to access, download and play it on their end.
Alternatively, you can add some samples to your portfolio and then share the link to a specific portfolio item in your proposal.
In Messages, you'll see the button to attach a file to the left of the "Compose a message" field. Alternatively, you will also be able to drag and drop a file in the Messages.
Apr 24, 2023 03:02:22 AM by Dennis B
Thanks for your response. It's a 32 bit Wav file. Will try the Soundcloud option.
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