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pathanhashim1
Community Member

Hi

Hi Upwork,

 

I have applied for the following jobs. The following 4 clients have been unresponse since around 2 week now. Please expedite the process or refund the connects used. PFB links to the jobs:

 

**Edited for community guidelines**

 

Thanks,

Hashim Pathan

3 REPLIES 3
BojanS
Community Manager
Community Manager

We appreciate your suggestion, Hashim.

 

We aren't aware of any plans to change the way this works currently. We return Connects when a client closes their job without hiring or we find a job post has violated our Terms of Service. You can find more information here.

 

Thank you!

~ Bojan
Upwork

Hi,

Thanks for your response. This was not a suggestion by the way.

Could you please let know if a client does not close a job may just forgets he posted l, what do you do in this case. There has been a client who have not closed a jon since 50 days. Would we be waiting for a year for thua job to close?

Thanks,
Hashim

Hi Hashim,

 

 A job expires after 30 days of inactivity but clients are still able to review proposals and hire freelancers after the mentioned time frame.

 

We know this is an issue and we are actively looking at ways to solve it. We already look for and remove job posts that violate our Terms of Service. But we understand, for example, that when a client forgets to close a job post and doesn’t hire it is frustrating for freelancers. If you see a job that is suspicious or inappropriate, please click "Flag as inappropriate" in the job post so we can review it. 

 

I hope this helps.

~ Bojan
Upwork
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