How to dispute an incorrect feedback from client

[ab1a1e35]

Hi Upwork Team,

I have just completed a contract with my client. The feedback of client is not correct although I have tried my best, this create a bad overview for my profile. So I would like to know how can I fire a dispute so that the feedback must be edit to be correct.

My contract is: https://www.upwork.com/nx/wm/workroom/32682063/overview

I have sent message to the client but no response yet.

Hope to hear from you soon.

Van minh

[759e32fa]

Hi NGUYEN,

Thank you for reaching out. Feedback represents the user's opinion, and because of this, we can't edit these comments or scores, nor can we investigate them for accuracy. If you have issues with feedback, please continue discussing it with your client directly. If the client agrees to revise their comments or scoring, you can enable feedback changes from within the contract.

You can check this article to learn more.