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f11cdaca
Community Member

Upwork clients cannot see my propose contract

Dear Upwork team,

 
I have proposed a contract to my client (his name is **edited for Community Guidelines**, I saw it in "My jobs" but my clients haven't received any notification to prove it.
 
Can you help me to check this bug and fix it?
 
Thanks,
Thuy
4 REPLIES 4
AveryO
Community Manager
Community Manager

Hi Thuy Dung, 


It looks like you withdrew the proposal, as shown here. Would you like to propose a new contract again? 


~ Avery
Upwork
f11cdaca
Community Member

Hi Avery,

I did propose a new one before I submitted this ticket. So you cannot see it too?

 

**Edited for Community Guidelines**

f11cdaca
Community Member

This is a proposed contract: View Proposed contract (upwork.com) 

 

You can also see that my client cannot see the old contract as well so that's why I have to withdraw it

 

Hi Thuy,

 

I checked on this and can confirm that the client should see this under Pending Contracts. You can advise them to check there or if they're still having problem, they can contact support for assistance.


~ AJ
Upwork
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