Jul 16, 2021 04:06:47 PM by Vanessa A
Hi,
I went to Settings > Get paid > Edit schedule and I checked the weekly payment box, but I can not save this. Why? What should I do differently in order to receive my payments every week (again).
Jul 16, 2021 05:02:58 PM by Joanne P
Hi Vanessa,
Could you please try to use a different browser or clear cache and cookies? If the issue persists, please let us know.
Jul 17, 2021 01:23:56 AM by Vanessa A
Jul 19, 2021 05:12:56 AM Edited Jul 19, 2021 05:15:05 AM by Aleksandar D
Hi, good morning, happy week,
A few days ago I emailed all the requested information (screenshot, URL,
etc.) to your colleague **Edited for Community Guidelines**. Is there more information about this
issue?
I was hoping to have the money I earned in my bank account this week.
Hopefully, this is still possible.
Kind regards,
Vanessa
Jul 19, 2021 05:16:10 AM by Aleksandar D
Hi Vanessa,
I already followed up with the team handling your case and you can expect an update on your support ticket very soon.
Thank you.
Jul 19, 2021 05:43:21 AM by Petra R
Vanessa A wrote:
I was hoping to have the money I earned in my bank account this week.
Hopefully, this is still possible.
You don't need a withdrawal schedule to withdraw money. You can withdraw your money manually at any time (provided you have an available balance, have an active withdrawal method and completed <our tax info) by simply going to Reports > Available and clicking on the green "Get Paid Now" button.
The schedule is only for if you want a regular schedules withdrawal rather than decide when, how much and to what withdrawal method to withdraw yourself.
Aug 24, 2021 02:59:06 PM by Ruslan S
I have the same bug. Any progress with this?
Always Get Paid manually, because I can't save my Schedule: just nothing happens.
Aug 24, 2021 05:27:28 PM by Joanne P
Hi Ruslan,
Could you please try clearing your cache and cookies or use a different browser? If the issue persists, please let us know.
Aug 21, 2023 02:35:05 AM by Pradeep H
Hi Nenad,
I am sorry to hear about the challenges while updating your payment schedules. Could you please tell us more about the error you receive while changing your payment schedule?
- Pradeep
Aug 22, 2024 03:48:20 PM Edited Aug 22, 2024 03:48:54 PM by Ivygail J
Hello Matet,