Jul 8, 2019 07:29:14 PM Edited Jul 8, 2019 08:38:07 PM by Joanne P
I want to buy membership plan but when I am going to buy membership plan then upwork charges their money for 2 times but I am still now in basic package. Please can you help me to solve this issue?
Solved! Go to Solution.
Jul 8, 2019 08:55:54 PM by Joanne P
Hi Joydev,
I checked your account and see that you have not yet successfully upgraded your plan and you haven't been charged for upgrading. Can you please try to use a different browser and see if that works? If you are still not able to upgrade your plan, please let us know so we cna investigate further. Thanks!
Jul 8, 2019 08:55:54 PM by Joanne P
Hi Joydev,
I checked your account and see that you have not yet successfully upgraded your plan and you haven't been charged for upgrading. Can you please try to use a different browser and see if that works? If you are still not able to upgrade your plan, please let us know so we cna investigate further. Thanks!
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