Jun 17, 2020 11:46:54 AM by Dwayne H
I deleted my browsing data...still doesn't work.....What Should I do?....I have unread messages!....I just acts like Its Trying to load them.....
Jun 17, 2020 12:55:33 PM by Bojan S
Hi Dwayne,
Sorry to hear you are having issues with Messages. Could you, please refer to this help article for troubleshooting tips and let us know if you still experience issues after applying them.
Thank you!
Jun 17, 2020 01:08:47 PM by Dwayne H
Thank-you!...I did Just see this page and did what it said...and still seems not to be working....would You like my phone number to call me?
Jun 17, 2020 01:17:46 PM by Dwayne H
Hi Bojan, I guess You go tmy message that it still isn't working?
Jun 17, 2020 03:08:59 PM by Bojan S
Hi Dwayne,
I'm sorry to hear that issue persists. One of our team members will reach out to you directly via a support ticket to assist you with this issue.
Thank you.
Jun 17, 2020 03:27:42 PM by Dwayne H
Thank-you!...Will They Be reaching me by email or by phone?...and what is the ticket number?...Dwayne
Jun 17, 2020 06:07:07 PM by Joanne P
Hi Dwayne,
I checked your account, and I can confirm that our team has already reached out to you via a support ticket. Please check your ticket number: 28944956. Thank you!
Jun 19, 2020 06:00:07 AM by Dwayne H
They still don't have it fixed...I replied to the email they sent me...and never heard back!...Dwayne
Jun 19, 2020 06:01:23 AM by Dwayne H
Hi Bojan...The Team Never replied to me.....They don't have it fixed yet....Please help!....Dwayne
Jun 19, 2020 06:06:59 AM by Goran V
Hi Dwayne,
Rest assured our team is receiving your updates and will follow up directly there as soon as possible. Thank you for your patience.
Jun 19, 2020 06:56:54 AM by Dwayne H
I appreciate you working along with me on this, Goran.....Do other people have this problem as well?...or is it just me?...Dwayne
Jun 19, 2020 07:00:56 AM by Goran V
Hi Dwayne,
Unfortunately, I don't have the exact information about this, but I`m also not aware for this to be a problem for a lot of people.
I understand your frustration with this and rest assured our engineering team is working on resolving it as soon as possible. Thank you.
Jun 20, 2020 07:33:13 AM by Dwayne H
Hi Goran, No helped me yet at Upwork....No one even tried fixing it yet or gave solutions....Its been 2 days since I heard anything from them.....I have clients waiting on me...Am very depressed about this...Dwayne
Jun 20, 2020 09:46:37 AM by Aleksandar D
Hi Dwayne,
I'm sorry for the delay in getting a response to your ticket. I followed up with the team handling your case and one of our agents already updated your ticket with more information.
Thank you.
Jul 1, 2020 09:58:27 PM by Joanne P
Hi Dwayne,
I checked your account, and it looks like our team has followed up on your ticket request for more information from you. Please check your ticket number: 28944956 and kindly provide the details they requested. Thank you.
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