🐈
» Forums » Freelancers » I did not get payment
Page options
Maham's avatar
Maham F Community Member

I did not get payment

Hello! How are you doing? Kindly tell me, why I did not get money in the Transferwise account. Inform me Asap

 

1 REPLY 1
Joanne's avatar
Joanne P Retired Team Member

Hi Maham,

 

I checked your account and it looks like you have withdrawn your earnings via ACH payment. ACH payments should arrive at your bank within two to five business days. Some banks impose a waiting period on funds from incoming transfers. Please ask your bank how long it will take for your funds to clear. Upwork can trace a missing ACH payment for you at no charge, however, you must wait five business days after the withdrawal date to request the trace. If your funds have not arrived after this period, please let us know.

~ Joanne
Upwork