I do not recieve emails and cant reset my sequrity answer

[ivankolotushkin]

Hello. Im trying to reset my security answer, because i forget its spelling, but im not recieving messages from upwork to my email, so i cant even restore it or log in with my new phone

[BojanS]

Hi Ivan,

Please use this form provided in this help article to reset your password or security question.

Thank you!

[ivankolotushkin]

Hello. I have the same issue. Can you help me?