I've been Top Rated for a month, why are the weeks not changing

[#1]

I've gone back to sitting at a 90% Top Rated status for a month now (from 88% before) and the Top Rated weeks went from sitting at 5 weeks last month to 4 weeks all this month. Wouldn't that change at lease one week to start adding up again?

Thank you

[#2]

Hi Anika,

A Customer Support Team member will be reaching out to you through a support ticket to assist you further with your concern.

[#3]

Thank you Luiggi.  I'll be awaiting then. 

[#4]

Hi,

In my profile top rated eligible week is not updated, it shows me the same as a previous week after I worked on my running project.

The previous week I worked on my 2 ongoing running  jobs 

Can anyone help me?

Thanks

[#5]

Sandeep,

Your top rated eligible weeks need to cover up middle gap weeks firstly, after that it will start increasing. An example image is attached below to let you understand the concept. 

[#6]

Hi Sandeep,

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

[#7 · Accepted solution]

Hi All, 

I am happy to let you know that the specific issue that was causing discrepancies with Top Rated eligible weeks discussed on this thread has been fixed. We will be closing this thread from further replies. 

Thank you for your patience,