Inquiry Regarding Upwork Client Link and Account Quality

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Dear Upwork Support Team,

I recently received a link from my client, purportedly from Upwork. However, I did not click on the link; instead, I initiated a call through the Upwork call platform.

Could you please clarify whether the client's link has any impact on the quality of my account?

Thank you,

Sharif

[JoanneP]

Hi Sharif,

I want to confirm: are you invited for an interview by your client? If that's the case, please let your client know that you will need to keep your conversations on Upwork. 

As a gentle reminder, please note that users cannot communicate off Upwork until a contract has been set up on your account (the client sent an offer, and you accepted it). It would also be best to visit these articles for more information on how you can keep in line with Upwork's Terms of Service when engaging on the website:

• The new starter's guide to being safe and successful on Upwork
• Get to know each other before a contract
• Keeping your contact information safe

You may also want to read up on this Community article and these articles for more information about working safely through Upwork.