Invoices for withdraw

[efendioktay]

Hello, my bank requests an invoice for the money I withdraw. I couldn't find a place to download it. What can I do?

[759e32fa]

Hi Oktay,

Thank you for reaching out to us. You may go to your Transaction History page, select the date range and click on 'Download Invoices'. Please let us know if you need further assistance, and we'll be here to help!

[efendioktay]

When I filter for withdrawal transactions, I cannot download invoice.

[NikolaS · Accepted solution]

Hi Oktay,

Thank you for following up and clarifying. We will look into this further and will get back to you once we have more information. 

We appreciate your patience, 

[efendioktay]

I did not receive any response.