Is Live Chat no longer available for Top Rated Sellers?

[akhtar683]

I am Top Rated Seller, Before this, I was able to do a live chat with Upwork Customer Service. But right now I can't find the live chat option. why?

Regards,

Akhtar Nawaz

[JoanneP]

Hi Akhtar,

I checked, and I can see that the option is available. Could you please try to use a different browser? Please let us know if you need further assistance. Thanks.