Issue: Some of your services are temporarily on hold.

[ibm_luq]

Hi guys, how are you doing?

My account on hold, as you can see in the attachment it takes two days as maximum, but for now it takes more than two days.

It says:

**Edited for Community Guidelines**

I hope I can find solution for my problem.

Thanks.

**Edited for Community Guidelines**

[AleksandarD]

Hi Ibrahim,

I'm sorry about the delay. I already followed up with the team handling your case and you can expect an update on your support ticket very soon.

Thank you.

[ibm_luq]

Thanks,

I hope get an update very soon sir.

[ibm_luq]

Hi Mr. Aleksandar D, my account still hold, do you have any idea when they will un-hold my account?

Thanks.

[AleksandarD · Accepted solution]

Hi Ibrahim,

I followed up with the team and one of our agents already updated your support ticket. You should be all set now. Let us know if you need further help.

Thank you.

[ibm_luq]

Thanks for quick reply.

You are right, it done.

But I have a question sir, why I can't access to Upwork support website  at all, when I try to access the website it shows me the error in the attachment.

Thanks a lot.

**Edited for Community Guidelines**

[AleksandarD]

Hi Ibrahim,

You shouldn't be receiving the error from the screenshot. Could you please try clearing your cache and cookies or using a different browser to see if that helps? You can also try opening the 'My Requests' page and selecting the ticket from there.

Thank you.

[scenestealer]

Hi,

I am experiencing the same message "Some of your services are temporarily on hold. This process should be completed within 24 to 48 hours" 

its been 3 weeks now and have not heard anything back. 

[BojanS]

Hi Lawrence,

I apologize for the delay in receiving an update. I’ll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly.

Thank you for your patience.

[scenestealer]

HI,

its been another week and nothing yet

[g_vasilevski]

Hi Lawrence,

I would like to confirm that our team has already followed up on your ticket with the number 32967760 and is waiting on your response back. You can access your tickets on this Link, thank you.

[4a3b5490]

Hello, 

I'm experiencing the same issue.

Error  "Some of your services are temporarily on hold. The process should be completed within 24 to 48 hours".

it's been more than 2 days.

[AndreaG]

Hi Paruchuri,

I can see you were able to reply to your support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.