Jan 25, 2022 03:15:11 PM Edited Jan 25, 2022 03:16:31 PM by Kofoworola G
Hello Upwork,
I started tracking on the app at the beginning of my shift and by the close of my shift for the day, it had not documented any of my work (Despite it taking screenshots). My employer was nice enough to allow me add my hours manually. However, I was hoping upwork would look into this.
Jan 25, 2022 03:28:42 PM by Julie J
Try shutting down the app completly then opening it again. When I've done this it has synced with the work diary and uploaded the screen shots.
Jan 25, 2022 10:06:58 PM by Kofoworola G
Jan 25, 2022 11:29:11 PM by Joanne P
Hi Kofoworola,
Have you tried the troubleshooting steps in this help article? If the issue persists, please let us know so we can check further. Thank you!
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