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Job Success Score Issue

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Community Guru
Petra R Member Since: Aug 3, 2011
31 of 34

Esther G wrote:
Yes the one that closed yesterday was open for 2+months with no earnings due to COVID but it doesnt have active milestones. When I saw the rate drop to 97% I asked him to close it which he did.


Again: That contract had earnings and is NOT what caused the drop. Contracts that have previous earnings are not "$0 ever paid" contracts.

 


Esther G wrote:
 I lost a contract and now my 100% becuaseof covid how is that my fault? 

No, you did not. That contract had nothing to do with your JSS.

 


Esther G wrote:
Also the guy now closed the contract and got me a 5* review should that not update the rate? 

Again: The JSS is updated once every 14 days. A contract that ended after the last update will not be included in your JSS until the next update. And that contract wasn't what made your rate drop anyway.

 


Esther G wrote:
 Even though, statistically you can never go back to 100% 

Again: (Do you actually read the replies you get??) - OF COURSE you can get back to 100% when the factor that caused the drop falls out of your calculation window.

 

97% is excellent and I have never heard anyone say they got less contracts at 97% than at 100% 

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Ace Contributor
Zeeshan M Member Since: Apr 30, 2020
32 of 34

I had a slight misunderstanding with a client and ended contract. However, we patched it up and he offered me a new contract. But the fact that I ended the contract will heavily affect my JSS. Can moderators intervene or is it beyond their reach?

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Community Guru
Petra R Member Since: Aug 3, 2011
33 of 34

Zeeshan M wrote:

But the fact that I ended the contract will heavily affect my JSS. 


Ending the contract does not have a negative effect on the JSS. Ending a contract in anger with no earnings, ever, however does. This effect can be reversed by earning money on the closed contract, unless the client left unfavourable private feedback.

 

Moderators can not intervene in your JSS.

 

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Ace Contributor
Zeeshan M Member Since: Apr 30, 2020
34 of 34

Thank you Petra. Much appreciated. Do you have any tips on anger management?

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