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speironnet
Community Member

Job Success Score

Hi guys,

 

I just got my first Job Success Score and even though I have 5 stars on all of my job revies I only have an 88%. Is there something I'm not taking into account? By my guess I would've had a 100%. Thanks guys!

 

Simone

ACCEPTED SOLUTION
hodgesh
Community Member

Yes, JSS is based on more than public feedback. Private feedback counts as well. You can read about it in the Upwork Help and Support articles.

View solution in original post

3 REPLIES 3
hodgesh
Community Member

Yes, JSS is based on more than public feedback. Private feedback counts as well. You can read about it in the Upwork Help and Support articles.

re: "Is there something I'm not taking into account?"

 

Yes.

Lots of things.

 

Look here:

Upwork -> My Stats -> Client satisfaction

 

And here:

Job Success Score

I hadn't even thought of private feedback, thank you!

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