Job success score

[sibillaberardi]

Hi, I was wondering about my Job success score: it appears on my profile recently, but since I was waiting to give feedback it turned out to 86%. Now I received the feedback, I have all my works rated with 5 stars, but my job success score is still 86%. I read that it could take two weeks to be modified, and waiting so long - having all reviews at the full score - would penalize me when I go to propose myself for a job and I don't find it fair (especially cause I am active daily on the platform).

Is it possible to change it as soon as possible?

[mehranv]

JSS is calculated based on public as well as "private feedback". 

Even if you have received 5 star reviews from all of your closed contracts you might still get a JSS of lower than 100% due to the private feedback that is hidden from your view.

https://support.upwork.com/hc/en-us/articles/211068358-Job-Success-Score

[sibillaberardi]

I know, thank you, but the point is that they calculated the score before I
left the client feedback of my biggest jobs until now, consequently not
even my feedback was shown and this is the main reason why the score
calculation was low I guess.

This is why I wondered, now that the feedback is visible, if it really
takes two weeks for the JSS to be updated.

[mehranv]

It has nothing to do with visibility. once the client leaves feedback it will effect your JSS on the next bi-weekly update. THe reason it is invisible is to encourage you to also leave a feedback for the client.