Job success sore not reflecting on profile

[#1]

Hello,

Please I need this to be resolved, I just got my JSS score newly and it's 100% but when I go to my stats page it still shows JSS score not yet available.

And also some jobs still shows me the JSS score filter when I have reached the JSS score required for the job.

Thanks

[#2]

It has been three days since the Stats page was supposed to update but - nothing! What is the matter that Upwork can't update that page but they have time to do all sorts of other things?

[#3]

I am feeling very disappointed. why are not they fixing the bug?

[#4]

Upwork has time to post various messages on my profile page but they don't have time to update the stats page for freelancers? Something is not right.

[#5]

Hi, I hope you are all fine and doing great.

I had a query regarding JSS score of my profile. It was 100% a day or 2 ago but now it is down to 89%. No new order has been completed in the last few days and I haven't received any feedback lately so I am unsure how JSS got impacted. If it goes down below 100%, there has to be a reason for it but I didn't see any reason for the reduction in JSS score. Any help will be really appreciated.

Sincerely, Faizan

[#6]

same here. my JSS was 97% before. On my stats page, its still showing 97%. but on profile its showing 89%.

[#7]

Is it some kind of a bug? 

[#8]

Hello Andrea, my statistics report is not showing my 12-month earnings. I've earned over $2k but it's showing $0.00 and every other information is not showing up. Please how can this be solved. Thank you for your anticipated response.

[#9]

Hello,

I've earned over $2k but my stats is showing $0.00 and every other information has been cleared.

Please can this be fixed?

Thank you.

[#10]

Hi Mima,

We appreciate you reaching out and reporting these errors. We've flagged this issue with My Stats and JSS to our Product and Engineering team. Rest assured that they will look into these errors and address the issue that's causing them. We'll keep this thread updated with more information. We seek your patience while we sort this out for you. Thank you!

[#11]

Hello.

So I've checked my 'My stats' and the number of invitations mentioned there is not correct. I've responded to 8 invitations so far. But it shows 6. One invitation was from the previous last week and another from the last week. These two haven't been counted. Can someone please look into this?

Thanks for your time. 

[#12]

I have this same problem, I already received the payments but it's not changing.

[#13]

Hello,

Hi, My problem is my last bill didn't added to my 12 - month earning on my state page, so I want to know what's the problem because I'm afraid that this happens again in the future.

[#14]

I have a rising talent badge but when I apply for a job it shows red highlight in criteria. Screen short attached. Why is it so. I m I not eligible for jobs required rising talent?

**Edited for Community Guidelines**

[#15]

Hi Fatima,

I checked your account and can confirm that you`re not a Rising Talent freelancer anymore. The red mark that you see to this type of jobs means that you`re not fulfilling the preference the client has set. If you feel confident in your skills you can still send a proposal to this type of jobs. Thank you.

[#16]

Thanks Goran V for your help but i can see a badge on my profile. Sending screenshort.

[#17]

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Fatima N wrote:
i can see a badge on my profile. Sending screenshort.

---

Mobile view tends to limp behind.

It's gone on the web version already. Looks like the last contract that closed didn't go as well as it might have and ended with not-so-great private feedback.

[#18]

---

Petra R wrote:

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Fatima N wrote:
i can see a badge on my profile. Sending screenshort.

---

Mobile view tends to limp behind.

It's gone on the web version already. Looks like the last contract that closed didn't go as well as it might have and ended with not-so-great private feedback.

---

It's not just the mobile version - I can see her rising talent badge on my laptop, even after refreshing the screen. (Maybe it'll go away if I clear my browser history, but I'm not curious enough to do that!)

[#19]

Thanks to all for showing concern. My badge is there and issue resolved as no more red highlighted mark for me when I am applying 😊

[#20]

Hi Fatima,

I`m sorry about the inconvenience this had caused you. Just to confirm that you`ve become eligible to receive the badge and there was a delay in awarding the badge on your account. 

If you experience any other problems let me know, thank you.

[#21]

Hi Goran, I am currently facing the same issue. I have a Rising Talent badge, but the rising talent job criteria is always highlighted in red. pls help.

[#22]

Hi Mariam,

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!

[#23]

Hi Joanne, 

The issue has been resolved. I appreciate your swift response.

Regards, 

Mariam

[#24]

I just received the Rising Talent badge but when applying for a job that specific criteria is in red. Can someone please help?

[#25]

Hi Toneane,

I would like to clarify that you have received your ID verification badge on your profile. At the moment you`re not a Rising Talent freelancer. To learn more about the Rising Talent badge, check out this  Help Article. Thank you.

[#26]

Hello, thanks for replying. I have received quite a few notifications that
I have received the rising talent badge, it is even shown on my profile.