May 14, 2020 02:59:19 AM Edited May 14, 2020 08:20:44 AM by Goran V
Hello,
I am working on my first project at Upwork. I am not very familiar with the full payment process, and I am not sure how does it work, but my client says he can not pay my manual added hours. We fixed a price per hour and a total limit.
So, he paid me half of the work as a Bonus, and he is asking me to deliver all the work, and then he will pay the other half.
Is this normal? I am afraid to be scammed.
Can you guys help me, please?
I attached two screenshots. One message and one email from UpWork regarding the bonus.
Thanks,
Vasco
**Edited for Community Guidelines**
May 14, 2020 08:23:31 AM by Goran V
Hi Vasco,
When you`re working on hourly contracts your clients are billed every Monday for the time tracked/added in the previous week.
If you add manual time this week, your client will be automatically charged on Monday. To learn more about how you`re getting paid on hourly contracts check out this Help Article.
Also, please keep in mind that manual time is not protected under Hourly payment protection and I would recommend tracking your time with our desktop app.
Regarding the work, I would recommend communicating with your client further about how to deliver the work and if you will be paid via bonus or for adding manual time. Thank you.