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jestthrive
Community Member

Money Withdrawal direct to local bank with incorrect account number

Hi guys, I just requested a withdrawal to my BDO, when I double-checked my bank account number it has 11 digits only(I thought it's correct, I've missed adding one number in it) but still Upwork approved it. Normally, BDO has 10-12 digits account number and Upwork says the payment has been processed. I'm so worried. Can I get my money back? 

2 REPLIES 2
AleksandarD
Community Manager
Community Manager

Hi Jestony,

 

This withdrawal will return to your account once the transaction fails, which usually takes from 7 to 10 days. If after 10-days, it still isn't reflecting on your Upwork account, please get back to us so that we can issue a trace for you. Please make sure to have the right information on your payment method moving forward so that you can receive your withdrawn earnings on time.

 

Thank you.

~ Aleksandar
Upwork

Thank you, Alexander. I will wait. Thank you for your response. 

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