Mar 8, 2020 01:04:20 AM by Thomas S
It's been over 28 hours since I made a withdrawal via Mpesa and the withdrawal processed. However, I am yet to receive the money to my Mpesa account. What could the the problem here? Regards.
Mar 8, 2020 01:46:41 AM by Aleksandar D
Hi Thomas,
I'm sorry to hear about the delay in receiving your funds. I shared your concerns with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further with the withdrawal.
Thank you.
Mar 11, 2020 08:18:37 AM Edited Mar 11, 2020 08:20:40 AM by Philip M
Same issue here. It has been days with Support looking at what went wrong. I feel it has taken a bit too long for them to resolve the issue.
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