Feb 18, 2020 02:58:59 AM Edited Feb 18, 2020 03:08:38 AM by Goran V
After I finished my project my client pay me $120.
He was very satisfied and then he gave me 5 star.
After 3 days all my money has lost and I receive a notification that all that money has been refund.
I contact my client but reply always seen.
Now I wonder if upwork can help me. Because freelancer like us deserve more and better support in upwork. Since they earn millions among all freelancers in their platform.
**Edited for Community Guidelines**
Feb 18, 2020 03:03:58 AM by Petra R
Morley A wrote:After I finished my project my client pay me $120.
He was very satisfied and then he gave me 5 star.
After 3 days all my money has lost and I receive a notification that all that money has been refund.
I contact my client but reply always seen.
Now I wonder if upwork can help me.
Why did the client pay you as a bonus? That is not a safe way to get paid!
This is not a real refund, this is a reversal of funds that were either never paid in the first place (the payment method didn't work properly) or was paid using a stolen, hacked or fraudulent payment method.
There is no protection for bonuses and no, Upwork can't help you.
Feb 18, 2020 04:02:17 AM by Morley A
I am new in upwork.
the task was project based.
And I see that was he want to communicate via skype rather than using upwork messaging features.
I will report his account now.
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