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ma_roanne_mae
Community Member

Non Receipt of Salary due to closed account

Hi everyone,

 

Will someone help me. I just transferred money from Upwork to my bank account today, September 2, 2020, and it was processed as per Upwork. But I did not know that the bank already closed my account last August 26, 2020. Will my money bounce back on my Upwork account? And how many days will I wait for it to return? 

 

2 REPLIES 2
dataextract
Community Member

Yes.. your money will be returned back to Upwork. Normally it will take a week or two to get it back.

AleksandarD
Community Manager
Community Manager

Hi Ma Roanne,

 

If there are any issues with your withdrawal method, the transaction will reverse back to your Upwork account within eight business days. Let us know if that doesn't happen within eight business days so that we can issue a trace. Please make sure to have the right information on your payment method moving forward so that you can receive your withdrawn earnings on time. Feel free to check out this help article for more information on billing methods.

 

Thank you.

~ Aleksandar
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