Solved: Not able to access my active proposals

44268de2 · ‎02-24-2022

Hi, I m trying to access my active proposal but not able to as its throwing some sort of api error on top of the screen.

"There was an error loading this page: error [6e27a5389d2d8e78-DEL, 6e27a5389d2d8e78-DEL]. Contact Upwork Support for more information."

Need some help regarding this as i have to withdraw from some of the proposal so i can get my account attached with an agency.
Regards
Piyush

aocumen · ‎03-02-2022

Hi Piyush,

I apologize for the inconvenience this has caused you. I can confirm that this is a known bug, and our engineers are working to resolve this. The Customer Support Team will continue addressing any of your concerns through your support ticket. If you want to follow up or have further questions about the issue, you can update the ticket thread anytime. We will update this thread once we have more information or when the issue is resolved.

~ Avery

View solution in original post

g_vasilevski · ‎02-24-2022

Hi Piyush,

Could you try to clear your cache and cookies or log in via another browser to view your proposals? If you're still experiencing the same problem after this, feel free to follow up here. Thank you.

~ Goran

44268de2 · ‎02-24-2022

The issue still persists , i have tried it over on multiple device and multiple browse while clearing the cache and cookies.

g_vasilevski · ‎02-24-2022

Hi Piyush,

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your proposals. Thank you.

~ Goran

44268de2 · ‎02-28-2022

Hi , this is the error i am facing.

**Edited for Community Guidelines**

g_vasilevski · ‎02-28-2022

Thank you for the follow up, Piyush, I will share it with our team as well and you can always update your ticket with any additional questions or information.

~ Goran

44268de2 · ‎03-02-2022

I am still facing same issue.

aocumen · ‎03-02-2022

Hi Piyush,

I apologize for the inconvenience this has caused you. I can confirm that this is a known bug, and our engineers are working to resolve this. The Customer Support Team will continue addressing any of your concerns through your support ticket. If you want to follow up or have further questions about the issue, you can update the ticket thread anytime. We will update this thread once we have more information or when the issue is resolved.

~ Avery

44268de2 · ‎03-08-2022

Hi Avery,

I am facing same issue, kindly resolve this issue.

g_vasilevski · ‎03-08-2022

Hi Piyush,

I checked your account and I can see that our team has already reached out to you via ticket to assist you further with this. If you have any additional questions, feel free to follow up on your ticket with the number 34096365. Thank you.

~ Goran