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Payement after a contract is suspended

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Community Guru
Petra R Member Since: Aug 3, 2011
11 of 16

Rakshay C wrote:

 

The client he told me that his payment method couldn't be verified.

What I want to know now is what will happen to my payment?

 


If the client did not verify their payment method before you started work, you will not get paid.

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Community Guru
Will L Member Since: Jul 9, 2015
12 of 16

Jalila,

 

I would hope that Upwork would notify you if hours you tracked using TimeTracker are for some reason NOT protected. As you saw in my previous post, I was notified by Upwork when hours I tracked DID qualify for payment protection.

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Community Guru
Will L Member Since: Jul 9, 2015
13 of 16

Please come back to this message thread and let us know how this works out for you.

 

Good luck!

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Community Guru
Will L Member Since: Jul 9, 2015
14 of 16

Jalila,

 

Please come back to this message thread and let us know how this works out for you.

Good luck!

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Active Member
Jalila M Member Since: Oct 18, 2019
15 of 16

Hello,

Finally upwork team contacted me and after check, they told me that my hours are covered by the Payment Protection guarantee.

Thank you for all of you.

Best Regards

jalila

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Community Guru
Will L Member Since: Jul 9, 2015
16 of 16

That's good to hear, Jalila!

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