Payment confirmation notification

[ana_cuervo]

Hello community:

Generally, when I ask for a transfer of founds to local bank, I immediately receive an UpWork notification of my payment confirmation, and then in a few minutes (like 30 or so) I recive another one telling me my payment has been processed. I made a transfer to local bank a few hours ago but I haven't recieved neither the first nor the seccond notification. 

I know it hasn't been that long, but never happened this before.

Regards,

Ana.

[AndreaG]

Hi Ana Paula,

No worries, we're happy to check this for you! In general, Direct to Local Bank payments take up to four business days to arrive at your bank. I can confirm the transaction you're referring to has been initiated but not processed yet. If 3 business days pass without receiving our payment has been processed email or 8 business days pass and your funds have not been deposited into your account, please follow up with us and we'll be happy to assist you further.

Thanks!

[ana_cuervo]

Hi Andrea:

Thank you very much for your help. I'll wait.

Best,

Ana.