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rosecheries
Community Member

Payment delay

Hello, for those who use M Pesa option, I withdrew funds in the morning at 9:00 am it was processed but am yet to receive it

3 REPLIES 3
tinker_bell3
Moderator
Moderator

Hi Rose, 

 

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
Upwork
rosecheries
Community Member

How long does it take for funds to be refunded back to Upwork after failed payment

Hi Rose,

 

Thank you for reaching out to us. I checked and it seems that you are already in correspondence with our team on your support ticket. If you have any further questions please feel free to follow up on your support ticket and our team will be happy to assist you further.

 

~ Nikola
Upwork
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