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kingofsean
Member

Payment keeps getting declined

My payment keeps getting declined with null account ending in null. I double checked my card info and even deleted it and readded it. Now i have to wait 3 days to get my funds and I need them now. It was working this whole time til now.

3 REPLIES 3
andregutierrez22
Moderator
Moderator

Hi Sean,

 

I can see you were able to speak with one of our agents regarding this. Please allow some time for our team to review and they will get back to you directly via support ticket.

~Andrea
Upwork

I deleted my old payment method and added my new one, waited 3 days for security reasons, tried to get my money, and it still keeps getting rejected. I noticed that after my boss sent me an extra 20$ from the last instapay, thats when it started rejecting my request. Can I please have my money? I literally need it to live!

Hi Sean,

 

Since you already have a support ticket for your case, can you reply to it with this information? That way the team can keep everything in one place and assist you further.

 

Thank you,

~ Luiggi
Upwork
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