Payment late to my local bank account

[#1]

Hello Upwork Team
First of all I would like to tell thank you for your best servives. I have small issue I make withdraw from 8 April until now no response while i recive another transactions from american banks after this time and it take only 2 days, so would you please help me to figure this out.

[#2]

Hi Amr,

I checked, and it looks like you withdrew your funds via Direct to Local Bank. For Direct to Local Bank transfer, payments take up to four business days to arrive at your bank. Holidays in the US and in your location can also delay the process. Please let us know if after 8 business the funds are still not reflected in your account so we can initiate a trace for you. You might want to check the following help articles for more information:

Direct to Local Bank

Direct to Local Bank Fees and Timing

[#3]

Hi Joanna

Thank you so much for your quick kindly response accourding my time it's now 16 April is it take 8 days from 8 April till this date,and thank you so much for your time.

[#4]

Hi Amr,

Please note that the count only includes business days, which means it does not include weekends. 

[#5]

Hello Joanna

Thank you so much,I still didn't receive it , can you help me with opening ticket please.

[#6 · Accepted solution]

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Amr E wrote:
Thank you so much,I still didn't receive it , can you help me with opening ticket please.

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8 business days have not passed.

As explained, "business days" excludes weekends and holidays.

It'll be 8 business days on Tuesday

[#7]

Hi Petra

Ok,Thank you so much.