Mar 28, 2020 04:21:50 PM by Arefeen M
Solved! Go to Solution.
Mar 28, 2020 11:26:20 PM Edited Mar 28, 2020 11:27:05 PM by Petra R
Arefeen M wrote:
How does that work if client/freelancer removes payment method or closes account?
It is not (ever) possible to remove the only payment method or close the account (while a dispute is in progress).
Mar 28, 2020 05:14:46 PM by Jennifer M
Arefeen M wrote:
After reading about the dispute facts, there was a line saying Upwork will credit if client/freelancer does not respond to dispute in 3 days. How does that work if client/freelancer removes payment method or closes account?
The escrow is automatically held and removed from reports when a dispute is filed. Nobody can get to it but Upwork.
They also reduced the response time to 2 business days.
Mar 28, 2020 11:26:20 PM Edited Mar 28, 2020 11:27:05 PM by Petra R
Arefeen M wrote:
How does that work if client/freelancer removes payment method or closes account?
It is not (ever) possible to remove the only payment method or close the account (while a dispute is in progress).