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c756e5d8
Community Member

Payment not reflecting on balance

Hi,

  I did the Job, client release funds but it has failed to reflect on my account. It has been stuck on pending since it was released by client

c756e5d8_0-1692706346938.jpeg

c756e5d8_1-1692706369776.jpeg

 

ACCEPTED SOLUTION
LuiggiR
Moderator
Moderator

Hi Michael,

 

By design, when a client releases a milestone payment to you, it goes through a five-day security period. If you go to your Pending tab from your Reports Home Page, you'll be able to see the date on which those funds will become available for you to withdraw. You can check this article for more information.

~ Luiggi
Upwork

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2 REPLIES 2
LuiggiR
Moderator
Moderator

Hi Michael,

 

By design, when a client releases a milestone payment to you, it goes through a five-day security period. If you go to your Pending tab from your Reports Home Page, you'll be able to see the date on which those funds will become available for you to withdraw. You can check this article for more information.

~ Luiggi
Upwork
c756e5d8
Community Member

Thanks

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