Payment not showing

[huzaifa38]

I am new on Upwork and got my first job 4 days ago it was a fixed price project I completed it in 1 day and submitted. The client also says he billed and it shows paid but in transaction history it says Pending. Why is that?

[BojanS]

Hi Huzaifa,

When a client releases a milestone payment, it goes through a 5-day security period, and will show under the Pending tab of your Overview page (Reports > Overview). During the 5-day security period, it gives the system time to process and clear the payments. Please read this article for more information about Fixed-Price Protection.

Thank you!