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b3665aeb
Community Member

Payments

The project amount is $100, Before completion, the client wants to pay $70 and end the contract. Find out what happens to the remaining $30?
If Upwork will Credit back the amount?
If yes, When will the client account be credited with the $30?
ACCEPTED SOLUTION

Hi Zain,

 

The funds would still be in Escrow. If there are remaining funds in Escrow, once the client has closed the contract you will have the option to either approve the refund or open a dispute for the remaining funds. Thank you.

~ Goran
Upwork

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3 REPLIES 3
g_vasilevski
Retired Team Member
Retired Team Member

Hi Zain,

 

Are you referring to a fixed price contract? If yes, once your first milestone is approved you or your client can close the contract and the remaining funds in Escrow will be refunded back to your client. If you have any additional questions, please share more details. Thank you.

~ Goran
Upwork

Thank you for your responce! But my question was a little bit different from this! Wants to ask if the client did some partial payment and ends the project so what will happen to the left payment which was not in the escrow but in the contract?

Hi Zain,

 

The funds would still be in Escrow. If there are remaining funds in Escrow, once the client has closed the contract you will have the option to either approve the refund or open a dispute for the remaining funds. Thank you.

~ Goran
Upwork
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